Thinking about having an online documentation or support system for your startup? TheDocs have everythings you need to develop your own help center.
Are you tired of manually tracking your customer inquiries, requests, and complaints? Our ticket management system streamlines your customer support process by providing a centralized platform to manage and track all of your customer interactions.
With our ticket management system, you can create, assign, and prioritize tickets with ease, ensuring that nothing falls through the cracks. You’ll also have access to detailed analytics and reports, allowing you to identify trends and areas for improvement.
Not only does our ticket management system improve the efficiency and effectiveness of your customer support team, but it also enhances the customer experience by providing timely and personalized responses. Don’t wait any longer to improve your customer support process – try our ticket management system today!
Best Support System provide you the email to ticket functionality. Tickets can be created by simply sending an email. Ticket responses can also be created by replying to the same email.
With an intuitive UI that has been designed to boost agent productivity, Best Support System makes it easy for your team to provide support with no distractions.
Best Support System has different plans for businesses of various sizes, but they all come with zero hidden charges or under-the-belt add-ons. All the payment method is secured.
Email Piping
Proactive Search
Highly Secured
Customizable
Live Chat
Easy Integration
Auto Update
Customized Pay
RTL Support
Manage your customer conversations across multiple channels such as email, chat, phone, social media, and your website. Respond and perform follow-up activities without breaking a sweat.
It’s a very useful feature.You can set a payment of any amount for any service (i.e., hosting fee, maintenance fees) from on any ticket when required.
If anyone attempts to activate the product repeatedly with an incorrect license it will block that host(domain) automatically. The domain will no longer be able to use any of your product and you will get those hosts’ list into its panel.
English(US), Chinese, German, French, Danish, Turkish, Spanish, Portuguese, Russian, Indonesian, Italian, Japanese, Korean, Thai, Dutch বাংলা, हिंदी, Arabic and more…
It is fun to integrate with WordPress
It’s an exclusive and differentiating feature. If you have any existing service with lot of existing user and you want to use that service’s login in this application you can do that easily in this app.
If you have a WordPress or site and you have many users those user can log into this panel automatically. It has a WordPress plugin. By that you can easily set that up. Also you can integrate with your Elite Licenser plugin.
Best Support System have easy installer, that is very fun to install in your device easily. There is no need any programming knowledge to install it.
Get the basics of your customer support processes right and make life easier for your agents. Well-defined processes make for efficient agents and happy customers.
It controls the timezone automatically based your user’s IP. That means users will see their timezone time and admins will see admins’ timezone time.
Limit file upload with size and type. Another unique feature is all uploaded file are only accessable by admin user and only that user who has uploaded. So no one can download any private file if they have the file direct link too.
You can easily customize any page or language. It has an override feature. If you use the override feature and design a customize page it won’t change in any future app update.
Build a robust self-service operation and empower your customers to find solutions on their own.
Feedbacks are collected through special emails sent out to user with a like and a dislike button. These buttons link to a feedback form which the users can use to provided their detailed feedback. It’s a unique feature of this application.
All site are full of knowledge article. If any visitor missed any knowledge then it will suggest always on ticket opening. So it reduces ticket volume.
Live chat is one of the fastest and most effective ways to solve customer problems. It cuts out on unnecessary delays and adds a personal touch to every conversation. But not all businesses can afford to have a dedicated team available to support customers over chat, 24/7. Best support, combines the best of personalized chat and contextual help to stand in for agents even when they are away.
We have simple pricing plans to fit your needs
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This will close in 140 seconds
This will close in 140 seconds
This will close in 140 seconds
